Hello,
Thank you for contacting Rank Math today.
Yes, we can change your username. Kindly send us your preferred username or nickname.
To check if your preferred name is available, open your profile URL and try to change the name:
https://support.rankmath.com/users/username1/
If changing username1 to [preferred nickname] shows a profile instead of a Page Not Found error, then it means the username is taken.
Please note that usernames can’t have spaces.
If your choosen username is available, we’ll inform the accounts team of the same and they will proceed with the change.
Don’t hesitate to get in touch if you have any other questions.
Looking forward to helping you. Thank you.
2acanada is the new user name I’m looking to change it to
Hello,
The username 2acanada is available.
I’ve forwarded your request to our accounts department and we will get back to you shortly.
We really appreciate your kind patience regarding this matter.
Thank you.
Hello,
We appreciate your patience. We have changed the username for you to 2acanada
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
