Product base permalink issue as discussed in email

#30058
  • Resolved Krishnendu Sarkar
    Rank Math free

    Hi, the product url of my one of my site is product base. But if I change the ‘product’ to anything, it still opens that same product! It doesn’t redirect to original url!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have been able to reproduce this issue on my end and this has been submitted to our dev team for closer investigation. We will be getting back to you in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi Krishnendu,

    Thank you for your patience.

    We checked the URL in your sensitive data section and it is correctly redirected.

    I have shared more details in the sensitive data section.

    Thank you.

    I think you are not getting what I’ve said. please check the screenshots. if you change the ‘product’ to anything it still opens the page. neither redirects nor show 404

    I think you are not getting what I’ve said. please check the screenshots. if you change the ‘product’ to anything it still opens the page. neither redirects nor show 404.

    Todd
    Rank Math free

    Hello Krishnendu,

    We are taking a closer look at this.

    In the meantime, could you please let us know if the noindex tag on all your product pages is on purpose or have you accidentally set that up?

    That information will help us diagnose the issue better.

    Please note that when the products are indexable – Rank Math adds a canonical tag to your products. So, it doesn’t matter if you are replacing product with rankmath and it is opening – a correct canonical will be added which will make certain that other variations of your page are never indexed.

    Ihave set no index to all post page and manually setting index on those which I’m thinking final. Besides, I haven’t launched this website to google and search yet. As I want to launch to when it’s ready and needs little modification.

    “Please note that when the products are indexable – Rank Math adds a canonical tag to your products. So, it doesn’t matter if you are replacing product with rankmath and it is opening – a correct canonical will be added which will make certain that other variations of your page are never indexed.” – I’m aware of that, thanks to rankmath but I want to be sure there are no bugs in rankmath. My other site is live and have same product base without any issues.

    Hello,

    Thank you for letting us know this issue. The old product link is not getting redirected to the new one when Remove Category Base option is enabled in the Dashboard >> Rank Math >> General Settings >> WooCommerce.

    I’ve forwarded this issue to our Development team, they will fix this in the upcoming updates. For now, please disable the Remove Category base option in WooCommerce Settings or create a new regex Redirection rule with source ^product/(.*) and destination /rankmath/$1

    I hope that helps. Thank you.

    The problem has not been fixed in the recent update. So I’m removing product base. Please make rankmath as stable and error free as yoast.

    Todd
    Rank Math free

    Hi Krishnendu,

    Thank you for your patience.

    This will be fixed in a later update.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘Product base permalink issue as discussed in email’ is closed to new replies.