Account connected but Pro will not update

#298958
  • Resolved Steve Wiebe
    Rank Math free

    and I have auto update enabled and that is not working either. The last time I updated I had to uninstall, download the latest version and then reinstall. Could you please fix this. Thanks, Steve

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    You have opened this ticket with a Free Rank Math account.

    Please login to your Rank Math PRO account with the email you purchased your subscription at https://rankmath.com/my-account/

    Then, reconnect your website to your Rank Math PRO account by going to WordPress dashboard > Rank Math dashboard > Help > Disconnect and Connect.

    Once done, you can update the PRO plugin from the plugin list.

    I hope this helps. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Account connected but Pro will not update’ is closed to new replies.