META data not displaying on mobile

#29893
  • Resolved Guy

    4 years, 8 months ago

    Rank Math pro

    The META data is not displaying on search result in mobile – works OK in desktop but for mobile it says:

    ‘We would like to show you a description here but the site won’t allow us’

    An ideas how I can fix this?

    Thanks!

    • This topic was modified 4 years, 8 months ago by Guy.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Is the problem affecting all of your site links or just a few…?

    If you don’t mind, we would love to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

    If you want, you also can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Guy

    4 years, 8 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for the details.

    Would you mind checking your robots.txt file and confirm that you haven’t disallowed search engines other than google from crawling your site.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Guy

    4 years, 8 months ago

    Rank Math pro

    Hi Michael, I dont think we have blocked them but we have blocked a lot – see the contents of our robots.txt file below

    User-agent: *
    Disallow: /wp-admin/

    User-agent: Yandex
    Disallow: /

    User-Agent: Slurp
    Disallow: /

    User-agent: Yahoo-slurp
    Disallow: /

    User-agent: Msnbot
    Disallow: /

    User-agent: NinjaBot
    Disallow: /

    User-agent: baiduspider
    Disallow: /

    User-agent: AhrefsBot
    Disallow: /

    User-agent: 360Spider
    Disallow:/
    User-agent: 404checker
    Disallow:/
    User-agent: 404enemy
    Disallow:/
    User-agent: 80legs
    Disallow:/
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    User-agent: Toweyabot
    Disallow:/
    User-agent: Tracemyfile
    Disallow:/
    User-agent: Trendiction
    Disallow:/
    User-agent: Trendictionbot
    Disallow:/
    User-agent: trendiction.com
    Disallow:/
    User-agent: trendiction.de
    Disallow:/
    User-agent: True_Robot
    Disallow:/
    User-agent: Turingos
    Disallow:/
    User-agent: Turnitin
    Disallow:/
    User-agent: TurnitinBot
    Disallow:/
    User-agent: TwengaBot
    Disallow:/
    User-agent: Twice
    Disallow:/
    User-agent: Typhoeus
    Disallow:/
    User-agent: UnisterBot
    Disallow:/
    User-agent: Upflow
    Disallow:/
    User-agent: URLy Warning
    Disallow:/
    User-agent: URLy.Warning
    Disallow:/
    User-agent: Vacuum
    Disallow:/
    User-agent: Vagabondo
    Disallow:/
    User-agent: VB Project
    Disallow:/
    User-agent: VCI
    Disallow:/
    User-agent: VeriCiteCrawler
    Disallow:/
    User-agent: VidibleScraper
    Disallow:/
    User-agent: Virusdie
    Disallow:/
    User-agent: VoidEYE
    Disallow:/
    User-agent: Voil
    Disallow:/
    User-agent: Voltron
    Disallow:/
    User-agent: Wallpapers/3.0
    Disallow:/
    User-agent: WallpapersHD
    Disallow:/
    User-agent: WASALive-Bot
    Disallow:/
    User-agent: WBSearchBot
    Disallow:/
    User-agent: Webalta
    Disallow:/
    User-agent: WebAuto
    Disallow:/
    User-agent: Web Auto
    Disallow:/
    User-agent: WebBandit
    Disallow:/
    User-agent: WebCollage
    Disallow:/
    User-agent: Web Collage
    Disallow:/
    User-agent: WebCopier
    Disallow:/
    User-agent: WEBDAV
    Disallow:/
    User-agent: WebEnhancer
    Disallow:/
    User-agent: Web Enhancer
    Disallow:/
    User-agent: WebFetch
    Disallow:/
    User-agent: Web Fetch
    Disallow:/
    User-agent: WebFuck
    Disallow:/
    User-agent: Web Fuck
    Disallow:/
    User-agent: WebGo IS
    Disallow:/
    User-agent: WebImageCollector
    Disallow:/
    User-agent: WebLeacher
    Disallow:/
    User-agent: WebmasterWorldForumBot
    Disallow:/
    User-agent: webmeup-crawler
    Disallow:/
    User-agent: WebPix
    Disallow:/
    User-agent: Web Pix
    Disallow:/
    User-agent: WebReaper
    Disallow:/
    User-agent: WebSauger
    Disallow:/
    User-agent: Web Sauger
    Disallow:/
    User-agent: Webshag
    Disallow:/
    User-agent: WebsiteExtractor
    Disallow:/
    User-agent: WebsiteQuester
    Disallow:/
    User-agent: Website Quester
    Disallow:/
    User-agent: Webster
    Disallow:/
    User-agent: WebStripper
    Disallow:/
    User-agent: WebSucker
    Disallow:/
    User-agent: Web Sucker
    Disallow:/
    User-agent: WebWhacker
    Disallow:/
    User-agent: WebZIP
    Disallow:/
    User-agent: WeSEE
    Disallow:/
    User-agent: Whack
    Disallow:/
    User-agent: Whacker
    Disallow:/
    User-agent: Whatweb
    Disallow:/
    User-agent: Who.is Bot
    Disallow:/
    User-agent: Widow
    Disallow:/
    User-agent: WinHTTrack
    Disallow:/
    User-agent: WiseGuys Robot
    Disallow:/
    User-agent: WISENutbot
    Disallow:/
    User-agent: Wonderbot
    Disallow:/
    User-agent: Woobot
    Disallow:/
    User-agent: Wotbox
    Disallow:/
    User-agent: Wprecon
    Disallow:/
    User-agent: WPScan
    Disallow:/
    User-agent: WWW-Collector-E
    Disallow:/
    User-agent: WWW-Mechanize
    Disallow:/
    User-agent: WWW::Mechanize
    Disallow:/
    User-agent: WWWOFFLE
    Disallow:/
    User-agent: x09Mozilla
    Disallow:/
    User-agent: x22Mozilla
    Disallow:/
    User-agent: Xaldon WebSpider
    Disallow:/
    User-agent: Xaldon_WebSpider
    Disallow:/
    User-agent: Xenu
    Disallow:/
    User-agent: xpymep1.exe
    Disallow:/
    User-agent: YoudaoBot
    Disallow:/
    User-agent: Zade
    Disallow:/
    User-agent: Zauba
    Disallow:/
    User-agent: zauba.io
    Disallow:/
    User-agent: Zermelo
    Disallow:/
    User-agent: Zeus
    Disallow:/
    User-agent: zgrab
    Disallow:/
    User-agent: Zitebot
    Disallow:/
    User-agent: ZmEu
    Disallow:/
    User-agent: ZumBot
    Disallow:/
    User-agent: ZyBorg
    Disallow:/

    Sitemap: https://www.processindustryinformer.com/sitemap_index.xml

    Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I have tested this on my end but I can only replicate the issue when searching for your site on https://duckduckgo.com/
    It is likely that one of the user agents that you have blocked is used by this search engine to crawl content. I can suggest that you try to isolate the rule that is causing this issue and remove it from your robots.txt file.
    I can also suggest that you reach out to their support team for additional help.

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘META data not displaying on mobile’ is closed to new replies.