Woocommerce account profile can’t be opened

#29839
  • Resolved Goodieszz

    4 years, 11 months ago

    Rank Math free

    If Rankmath is actived,
    after a user log in, click “my account” (woocommerce) ,user can’t open his profile site. Site will saty at hoemepage.
    If Rankmath is deactived, this issue is gone.

    Thank for your reply. i have updated the sensitive data. please check the admin access.

    • This topic was modified 4 years, 11 months ago by Goodieszz.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Todd

    4 years, 11 months ago

    Rank Math free

    Hi,

    Thanks for getting in touch with us.

    Your WP admin area doesn’t work. Please share your WP login URL so we can take a closer look.

    Thank you.

    Goodieszz

    4 years, 11 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Goodieszz

    4 years, 11 months ago

    Rank Math free

    I have updated the admin access please check. thanks.

    Michael Davis

    4 years, 11 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Author archives were disabled on the Rank Math Titles and Meta > Authors settings page.
    I have enabled this option and modified the author base to “profile”, you can also go ahead and change these settings further.
    Screenshot

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Woocommerce account profile can’t be opened’ is closed to new replies.