Problem of twitter card

#296517
  • Resolved Acabar

    3 years, 2 months ago

    Rank Math free

    Hello,

    The Twitter servers are experiencing a problem when fetching metas from our website pages. Indeed, with the Twitter Card Validator an ERROR: Failed to fetch page due to: HttpConnectionTimeout appears. After having perfectly configured the metas of an article page, having contacted our host who says that the problem does not come from him. As well as checking robots.txt and .htaccess, I am turning to you to find a solution.

    Thank you in advance for your help

    https://ibb.co/71ZSnc9
    https://ibb.co/BshNb7P

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 2 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    I checked your page’s view source and it seems the meta tags for Twitter cards are added correctly.

    Do note that Rank Math shouldn’t cause any timeout issues as our plugin only apply the meta tags on the front end.

    Please clear your website cache including your server-level caching software (if you have any) and try testing the Twitter Card again.

    If the issue persists, you may need to ask your hosting provider that there might be some issue with your Firewall as this type of error message is a server error.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Problem of twitter card’ is closed to new replies.