payment pending

#296113
  • Resolved David Wang

    3 years, 2 months ago

    Rank Math free

    Hi,
    I bought the RM Pro by paypal,but there was something wrong.
    The payment was PENDING

    This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when FastSpring completes your order.

    And the Transaction ID is :1HS729906V154612F

    Tks

Viewing 1 replies (of 1 total)
  • Abdullah Al Noman Prince

    3 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    You can contact FastSpring via s******@f*************

    We have little to no control over how the payment gateway processes the payments.

    We would request you to please get in touch with them and get the order approved.

    Again, we are sorry for the unwanted trouble you are facing.

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘payment pending’ is closed to new replies.