p.s. the two pages that seem affected are the home page:
https://www.victorianbelle.com/
And the main blog page:
https://www.victorianbelle.com/blog/
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could we have your permission to deactivate all plugins and switch the theme temporarily to investigate this issue for you?
Looking forward to helping you. Thank you.
A little difficult to deactivate all plugins and investigate the issue.
Because.
The site is using Beaver Builder.
However, I created a staging site and did just that.
When I activated only Rank Math no issue, when I activated Beaver Builder the issue returned.
Both with Generate Press and Twenty Seventeen.
So on this particular site, it seems Rank Math will not work with Beaver Builder.
I sure hope this is not the case as I have already installed Rank Math on several sites using Beaver Builder…
So if there is conflict with Rank Math and Beaver Builder sure hope that is resolved very quickly.
Posted staging site details in private area.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
So I have been trouble shooting this.
There are two pages where the layout is messed up:
Home page
http://staging.gray-rest.flywheelsites.com
main blog page
http://staging.gray-rest.flywheelsites.com/blog/
Those two pages plus individual blog posts:
https://www.victorianbelle.com/autem-laudantium-et-cupiditate-dolor-ut-earum/
Have a Power Pack Modal Box
https://wpbeaveraddons.com/demo/modal-box/
I copied the home page and removed the Power Pack Modal Box:
http://staging.gray-rest.flywheelsites.com/victorian-belle-copy/
And the page loads correctly.
Unfortunately, this does not help as I need the modal box.
I’m really hoping this can be sorted but if not, I’ll have to remove Rank Math.
Hope you have a better solution.
I appreciate the speedy response yesterday but unfortunately I have meeting with client today to go over initial design so..
I have no choice but to deactivate Rank Math and install SEOPress.
So I suppose you can close this ticket.
If, after the meeting with my client today, you want to explore this more, I can recreate the issue for you.
But for now please do not make any changes on the staging or the live site.
Hi Yael,
I am so sorry we couldn’t reply sooner due to the weekend.
Do let us know if you need further help with this.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
