Unable to save to Elementor.

#294317
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please confirm if you’re using the latest version of Rank Math and Elementor?

    Meanwhile, if the changes are not saving on your site, please check if you have any firewall as there are chances that it will prevent saving the data.

    Here’s a link for more information and troubleshooting steps:
    https://rankmath.com/kb/meta-data-not-saving/

    I hope that helps.

    Thank you.

    I’m trying to remove Elementor, it’s the worst plugin ever. It messed up my posts for the third time, making them unusable. Obviously the backup is useless, since the problem occurs indefinitely.

    Hello,

    In this case, We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I removed Elementor and found out how to get blocks back with Gutenberg. Really … I am writing to 3-4 people and no one to tell me there was an easy method. Not even on the internet …
    I think I have solved the problem.

    Azib Yaqoob
    Rank Math business

    Hello,

    We are glad that you found the fix for your issue. Please don’t hesitate to contact us again if you need any assistance.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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