Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please confirm if you have imported the data from any other SEO plugin?
If yes, that is the reason why Overall Optimization shows No Data in Analytics.
The tests work when you open the post or page and then the JS for calculating the test runs. You will need to open the post, let the tests run, make optimizations based on our recommendations, save the post/page and the score will get propagated to the list view and the Analytics.
If the issue still persists, head over to WP Dashboard >> Rank Math >> Status & Tools and click the Rebuild Index button https://i.rankmath.com/kecLYK
Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
https://rankmath.com/kb/advanced-mode/
I hope that helps.
Thank you.
Thanks Reinelle, I will give it a try.
Ann
Hello,
You’re welcome.
Let us know how this goes.
Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further with anything else.
Looking forward to helping you.
Thank you.
Thanks, Reinelle.
None of those methods work. I thought it may be that I was using the wrong Google account, but I’ve tried every combination of account, property, etc and nothing works. Rebuild Index has no effect. I’m definitely in Advanced Mode.
I’ve gone through all my plug-ins and disconnected one after the other, but no luck there.
Ann
Hello,
Could you confirm if you opened the posts listed in the No Data section and after adding the focus keyword, you updated the posts and still they’re shown in the No Data section?
If yes, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thanks for your prompt reply. It’s now late night in Thailand so I’ll try to find some time tomorrow.
Ann
Hello,
Sure, please keep us in the loop on how this goes. We are here to help you.
In the meantime, please don’t hesitate to contact us again if you need our assistance with anything else.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I logged in and checked the website settings.
The Overall Optimization is not showing any data as the scores for your posts/pages are not calculated.
Please add a focus keyword to all the posts/pages, let the test run to calculate the scores, and save the page.
I tried saving a post on your website but the updateMeta route is getting blocked:
Please whitelist this route from the Firewall:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
Looking forward to helping you.
Unfortunately I am not technically competent enough to do this, so I have put a ticket in to Sucuri support.
I had already amended the posts/pages, and those changes are visible when I read the posts. The new figure appears on the post/page, but not on the list of pages/posts.
I’m also not having this problem with my other sites, which have Sucuri plug-in too. Very strange.
I’ll let you know what happens.
Hello,
The support from Sucuri can whitelist the file my colleague mentioned above (screenshot). You can show it to the support team of Sucuri.
Let us know how that goes.
Looking forward to helping you with this one.
Hi there!
Sucuri got back to me and they whitelisted it for me.
I’ve updated the posts again, and it is now working (one has a non-valid JSON response, but it does update the optimisation).
Don’t look at my scores… they are dreadful, which is why I need to get my head round SEO!!
Thanks very much for the help of you and your colleagues, you’ve all been very helpful and patient. Much appreciated!
Ann
Hello,
We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
