Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
That should fix the issue. Please let me know if that does not. We are here to assist.
Thank you very much.
I have excluded the cache from the Cloudflare page rule and wp-rocket
But when I just change the theme with Cloudflare and cache plugins enabled I can see the site map. I am using THe GEm wp theme.
Thank you
Hello,
If the sitemap is working fine after changing the theme then there must be a conflict between your theme and Rank Math. Please get in touch with your theme’s author and inform them about the issue. They will be able to resolve the issue.
Let us know how that goes. Looking forward to your update.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
