-
Hi,
I just realized my Grandfather plan disappeared from my account is there away to get it back?
Thanks,
Henry
-
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
It seems like you purchased the plan with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
You can add a screenshot link using this tool in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Thank you.
Hello,
Your profile badge is already displayed as PRO.
Please login to your Rank Math PRO account with the email you purchased your subscription at https://rankmath.com/my-account/
You can check the subscription details here:
https://rankmath.com/my-account/subscriptions/I hope this helps.
Thank you.
You must be logged in to reply to this ticket.