Google analytics issue

#291395
  • Resolved mycreativentures

    4 years, 4 months ago

    Rank Math free

    Hi. I had in the RM Settings my Google Analytics data set up (via the Setup Wizard) many months ago, and I see visitor results fine within RankMath. But when I log into my Google Analytics account directly, there is no incoming data shown — everything is ZERO. And when I check my website with a Google Analytics-checking site such as http://www.gachecker.com/ it shows NO Google Analytics header code installed in ANY of my pages. What is wrong? Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat

    4 years, 4 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    It seems like the analytics code is missing from your website’s source.

    However, to confirm, please share the URL of your website so that we can have a closer look at the source of the website.

    Looking forward to helping you.

    Thank you.

    mycreativentures

    4 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anas

    4 years, 4 months ago

    Rank Math business

    Hello,

    I checked the page source, the Analytics tracking code is present in the page source.
    (Check the screenshot in the sensitive data section)

    You can check that by searching for UA- or gtag in the page source:
    view-source:https://yourdomain.com/

    I hope this helps. Looking forward to helping you.

    mycreativentures

    4 years, 4 months ago

    Rank Math free

    Thanks. Your reply that it’s actually in the page source (I looked there too earlier but somehow missed it) is reassuring. I guess then somehow the issue is with the Analytics UI in terms of their data not showing up in their charts, reports, etc. I’ll look into that issue more with them. Thanks for your support.

    Anas

    4 years, 4 months ago

    Rank Math business

    Hello,

    If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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