Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please make sure that the website is connected to your Rank Math account.
You can try reconnecting the website by going to WordPress dashboard > Rank Math dashboard > Help > Disconnect and Connect again.
You can follow this guide to research keywords with Content AI:
https://rankmath.com/kb/how-to-use-content-ai/#research-keywords
I hope this helps. Looking forward to helping you.
Hi Thanks Anas
Yeah its connected and I have tried reconnecting it?
Not sure why credits don’t show on the site.
The website section on my account says 0/5 credits.
I’ve not used any?
Thanks
Hello,
Please follow this guide to trigger the Content AI for the first time and see if the credits are updated: https://rankmath.com/kb/how-to-use-content-ai/#research-keywords
Let us know how that goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
