Divi compatibility issue. Draft posts are redirected to the homepage.

#29046
  • Resolved Vlad Kohhantsuk

    4 years, 8 months ago

    Rank Math free

    The issue I am having though is as follows. When the Rank Math SEO plugin activated, I can not edit with Divi existing draft posts – I am either redirected to the home page or the 500 error is thrown. I can access the regular Edit mode, but when I click Edit with Divi – I am redirected to the homepage. The issue relates only to the draft pages, not the pages published already (prior to Rank Math activation), these work fine. If I deactivate the plugin, things go back to normal, no issues.

    I tested the Health Checker – with all plugins deactivated everything works as it should. The Rank Math activation causes the problem to reappear.
    Can you please have a look.

    Thank you
    Vlad

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have raised this problem with our dev team and we will be getting back to you in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Pratik

    4 years, 8 months ago

    Hello,

    Can you also add your site’s FTP access in the Sensitive Data Section? We’ll have to debug this issue by editing some files.

    Looking forward to helping you. Thank you.

    Vlad Kohhantsuk

    4 years, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years, 8 months ago

    Rank Math free

    Hi,

    It doesn’t look like the FTP details are correct.

    Please check again.

    Also, please make sure that you give us access to the correct folder. We will need access to the wp-content folder to make any changes but access to the full WP folder is preferred.

    Thank you.

    Vlad Kohhantsuk

    4 years, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Pratik

    4 years, 8 months ago

    Hello,

    The memory was getting exhausted on your site because you were using seo_description variable in Dashboard >> Rank Math >> Title & Meta >> Description. I changed it to excerpt, and that seemed to have fixed the issue. Can you please confirm?

    Please don’t use %seo_title% & %seo_description% variables in SEO Title & Description fields. When you use these variables in SEO fields, the function calls itself and causes a timeout issue. Instead of these variables, you can use %title% & %excerpt% in SEO fields.

    I hope that helps. Thank you.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Divi compatibility issue. Draft posts are redirected to the homepage.’ is closed to new replies.