category page keeps getting back to noindex after refresh

#290337
  • Resolved Saif Ashraf
    Rank Math free

    Hi, I got a category page in my website, I got an error in google console coverage for it as “noindex” page, when I try to edit the category, I try to edit the page from the toolbar in top of the page to find it marked as noindex, I uncheck it and refresh and I find it as noindex again.
    and when I try to edit the category itself, I get an error “that noindex is enabled” in RankMath tab, and when I go to the advanced tab I find that index and noindex are both checked at the same time, I uncheck noindex option and save, refresh and it sticks to index for a while but after sometime it goes to checking both again.

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Could you please check your browser console for Rank Math related script errors when you save your changes in your categories?

    If you prefer, we can take a closer look at the settings ourselves. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘category page keeps getting back to noindex after refresh’ is closed to new replies.