Rank Math not saving title, description and keywords on woocommerce product

#290084
  • Resolved Dario
    Rank Math free

    Hello,
    would you please be so kind to assist me with this issue that I’m facing for the 1st time. I’m using Rank Math SEO form when you’ve made it and I love it, but I have no idea what’s going on on my website now.
    Thank you in advance.
    Dario

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    The updateMeta route is getting blocked, please whitelist this route from the Firewall:
    /wp-json/rankmath/v1/updateMeta
    route

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    Whitelisting the route should fix the issue.

    I hope this helps.

    Looking forward to helping you.

    Dario
    Rank Math free

    Hello Anas, thank you for the quick replay. I’ve just spoke to my hosting provider and thay said that the firewal is not blocking /wp-json/rankmath/v1/updateMeta

    Any other idea how to fix this?

    Anas
    Rank Math business

    Hello,

    The WordFence is blocking the route. Please ask your web host to whitelist the route from WordFence.

    That should fix the issue.

    Looking forward to helping you.

    Dario
    Rank Math free

    Removing wordfance fixed the problem 😉
    Thank you.

    Azib Yaqoob
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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