My subscription was disabled

#289833
  • Resolved Florent

    4 years, 4 months ago

    Rank Math business

    Hi,
    You tried yesterday to reorder my 199$ subscription, send me an email to act, and today it’s disabled… That’s a bit harsh i even doesn’t have the time to follow your email instruction xD

    Normally you should try to reorder the subscription 2 or 3 times before stating that the customer should be disabled…

    Have a good day

Viewing 1 replies (of 1 total)
  • Princess

    4 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You can subscribe to a plan again and take advantage of our anniversary offer here: https://rankmath.com/pricing/

    Please ensure that you are logged in to the same account to avoid creating a new account.

    or you can purchase directly from your Rank Math my-accounts>subscriptions page
    subs

    Kindly let us know if you need anything else.

    Looking forward to helping you. Thank you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My subscription was disabled’ is closed to new replies.