Unable to pay using Credit Card or PayPal

#289206
  • Resolved Rajesh Namase
    Rank Math free

    Hello there,

    Tried making payments using Debit Card and PayPal. But it’s showing error and I am unable to purchase the pro plan.

    Please help.

    Regards,
    Rajesh

Viewing 3 replies - 1 through 3 (of 3 total)
  • Azib Yaqoob
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using other credit cards instead. You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    I hope that helps. Thank you, and looking forward to your update.

    I successfully processed the payment using PayPal. Thank you.

    Azib Yaqoob
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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