I do not see my pro subscription

#288359
  • Resolved WP Handicraft

    4 years, 5 months ago

    Rank Math free

    RM offered a lifetime subscription as a promotion when I purchased.

    Upon logging into my account, I do not see my subscription to the pro version.

    Also, I was unable to view a copy of my invoice for my purchase.

    Need assistance.

    Thanks!

Viewing 1 replies (of 1 total)
  • Anas

    4 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math.

    We never had a Lifetime subscription to our plugin available through our website.

    The invoice is mailed to your registered Email ID. You can also check it in your Rank Math account here:
    https://rankmath.com/my-account/subscriptions/?tab=payments

    If you check the invoice for your purchase from Rank Math you can clearly see below the subscription that this is billed yearly.

    Don’t hesitate to get in touch if you have any other questions.​​​

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I do not see my pro subscription’ is closed to new replies.