Problems with product social share images

#288132
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  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I can check that you are using WEBP image as the featured image of the products. The Open Graph only supports image/jpeg, image/gif, or image/png.

    You can also check this link for the standard image file extensions supported by Open Graph:
    https://developers.facebook.com/docs/sharing/webmasters/#images

    Please use the supported format to fix the issue.

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Ok thanks

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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