Rankmath causing my pages to return HTTP ERROR 500

#28774
  • Resolved Olajide Gbenga

    4 years, 11 months ago

    Rank Math free

    Rrecently my pages starts showing HTTP ERROR 500. I contacted my hosting support and they made me understand it’s caused by a plugin. After troubleshooting with a few plugin, I disabled rankmath and the pages worked. After re-enabling it, I experienced the same issue.. Right now rankmath is enabled and here is a link to one of my pages https://www.grandmotivation.com/category/success/. Though the homepage is opening and my post are opening only categories are returning the error. Please help me look into it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 11 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It is likely that you are using %seo_title% on the category title field on the Rank Math metabox which could be causing the error.

    This variable is reserved for use on other sections of the page since it is generated from the SEO title generated by Rank Math. Please replace this with %title%

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Olajide Gbenga

    4 years, 11 months ago

    Rank Math free

    Well it was something similar… I used %seo_description% in the description box… I changed it to %excerpt% and it worked. Thank you

    Michael Davis

    4 years, 11 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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