500 Internal Server Error

#286650
  • Resolved Muhammad Ajaz

    4 years, 5 months ago

    Rank Math free

    When I want to change settings in general settings tab and click save button, wp admin dashboard shows below error. Please resolve. Currently I am using Free Version of Rank Math but I want to upgrade after fix of above issue. My website is https://www.blogoceans.tech/wp-admin

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at w********@b************** to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

Viewing 1 replies (of 1 total)
  • Prabhat

    4 years, 5 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Could you please get in touch with your web host and ensure that the ModSecurity is disabled or they are not blocking any process of the plugin?

    Disabling ModSecurity should fix the issue.

    If the issue persists, please follow this guide to see if a plugin/theme is conflicting and causing the issue:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know how that goes.

    Thank you.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘500 Internal Server Error’ is closed to new replies.