Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
It seems like the payment for the upgrade didn’t go through. Would you like to reattempt the purchase or did you want to stay on the PRO subscription?
it said i have to spend 8 usd for until November 19th for business Subscription , i just try to make it for test on until November 19th , then i must go to 1 year plan for Business
Im tired to find invoice , but couldn’t , Let me know how t make payment for that 8 usd payment
Thank You
Hello,
When the payment fails, you usually get an email asking you to update the payment method.
Please check your inbox and you will find the link. Please use that to update the payment method and then the payment should hopefully go through. You can change the payment method here as well:
https://rankmathllc.onfastspring.com/account/
If not, we can cancel the upgrade and then you purchase the Business license once your PRO expires in a couple of weeks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
