Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
1. Can you please confirm how have you created those footer blocks? Have you used any page builders?
2. Please share the URL of your site so we can check and assist your further.
We really look forward to helping you.
https://www.lddaexport.com/
I just edited the footer block that came with the demo content of the theme
Hello,
I can check that your homepage doesn’t have an H1 heading. Please edit your homepage and add an H1 heading and re-run the SEO analysis to resolve the issue.
For the footer blocks, please navigate to WP Dashboard > Rank Math > Titles & Meta and check if you see the Footer Blocks in the post types. If you are able to see them their then please set the Robots Meta to Noindex.
If you aren’t able to find them there then please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
i just added it, please if you could help me with both problems I’ll really appreciate
Hi did you get the temporary login?
Hello,
We have resolved the issue with the Footer Blocks CPT by adding them to the accepted Rank Math CPTs list and then setting them to noindex with the focus keyword.
However, the H1 issue seems to still be present and we would like you to test a default .htaccess file and run the tests again to see if that helps: https://www.hostinger.com/tutorials/create-default-wordpress-htaccess-file
We ask that because it seems that the trailing slash variation is updating the results fine and the other is not.
Looking forward to hearing back from you.
when I run seo analysis I get this
An error occurred.
Hello,
It appears your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, you run the SEO Analysis once again.
You can refer to this tutorial guide for more details:
https://rankmath.com/kb/api-http-400-error/
Let us know how that goes.
Thank you.
i just contacted siteground they said this
The IP doesn’t seem to be blocked on server level when I check the firewall.
could you please check what happened and help me solve it?
Hello,
I logged into your website’s admin area and I was unable to save any settings or even see the plugin list or themes page. It always shows a blank white page and no errors are listed in the console.
Please have a look at the screencast in the sensitive data section of this ticket.
Please verify the situation and let us know so that we can investigate further.
Regarding your message in the sensitive data section, I logged into your website’s admin area but I’ve not made any changes to your website.
The black page started appearing just as I logged in and tried to access the plugins page.
Looking forward to helping you.
Thank you.
I guess I’ll just have to uninstall the plugin then
It doesn’t sound normal to say you didn’t make any changes
I was not having this particular issue until one of your staffs said this
Hello,
We have resolved the issue with the Footer Blocks CPT by adding them to the accepted Rank Math CPTs list and then setting them to noindex with the focus keyword.
However, the H1 issue seems to still be present and we would like you to test a default .htaccess file and run the tests again to see if that helps: https://www.hostinger.com/tutorials/create-default-wordpress-htaccess-file
We ask that because it seems that the trailing slash variation is updating the results fine and the other is not.
Looking forward to hearing back from you.
Now all of a sudden I run SEO analysis and get error message and now everything is blank so I don’t get it
last I checked there was no such thing as snippet in my website and yet you didn’t make any changes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
