Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Did you create the first ticket from a different account? Could you please share a link to this ticket?
Looking forward to helping you. Thank you.
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How to share a link i dont know pls check my first ticket to see my problem
hello i am using rank math but the problem when i try to share some vendors site it show me Shop|M&R Online Shop and the meta description of my shop.
and sometimes it show a vendor logo site to all vendors and for some vendor it show (the vendor store name-Product-M&R Online Shop) pls can you fix this to me.
ilwhen i deactivate rank math when i share vendors link from my website
but when i am using rank math i will show you how there link will be
i choose a vendor who is trisy fashion and it show now fino logo vendo and not the link of trisy fashion vendor it show Shop|M&R Online Shop
Hello,
Thank you for getting back to us.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
I am sorry but you have not yet included the login URL.
Can you please add that as well?
Hello,
Thank you for contacting Rank Math today.
I have raised this problem with our dev team for closer investigation and we will be getting back to you in a short while.
Looking forward to helping you. Thank you.
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You mean my problem is solved now or no
The problem still exist, i think you didnt understand what is my problem.
Pls go to my website https://lebaneseshoppingcenter.com and click store list and visit a store take the link of the store and try to share it on facebook or instagram and see how it look
You will see a logo from another store and different name.
When you deactivate rank math plugin wait arround 10min and share the link again it show you the store correctly .
This is my problem pls check it
Please i want to know what happen
Hi Michel,
I am so sorry for the late reply.
You’ll have to contact the WCFM team and ask them to add the compatibility code in their plugin like they are doing it for other SEO Plugins.
For now, adding following code in your theme’s functions.php file should fix the issue:
add_filter( 'rank_math/frontend/canonical', function( $canonical ){
global $WCFM, $WCFMmp;
$canonical = $WCFMmp->wcfmmp_rewrite->store_archive_link( $canonical );
return $canonical;
});
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Ok i will add this code and i will try to see if the problem will be fix and i will contact wcfm plugin to add code
I try now and it work well on facebook when i share vendors link i will try on instagram to see if it works well also
