website not working properly

#277945
  • Resolved Ashish Shrestha
    Rank Math free

    Hi I have recently used Smush Pro to reduce the website images and installed rank math for SEO but I have noticed my website is not performing well and backend layout has been changed too. Please advice if you have any comments on this. Wait to hear from you soon.
    Best Regards Ashish

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please share your website URL with us so we can further check it on our end?

    As for the backend layout issue, could you also please share a screenshot so we can further identify the cause of this issue? You may use any of the following tools to capture your screen and share the URL here in the Sensitive Data section:

    https://imgbb.com/
    https://loom.com/

    Looking forward to helping you with this one.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    That is how WordPress handles the space allocated for the columns.

    You can use the Screen Options to adjust the columns. Here’s a screencast:
    https://i.rankmath.com/5jZwC2

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you for you for help for that part.
    I have also mentioned that I have recently used Smush Pro to reduce the website images and installed rank math for SEO but I have noticed my website is not performing well. i have notice on header message from wordpress during installation that if you use more image optimization plugin then it might not work properly. Can you please advice can i use both plugin together or can use only rank math for all.

    Hello,

    You can use an image optimization plugin along with Rank Math without any issues.

    In fact, that plugin you mentioned is used by a lot of our customers with huge success and it plays very well with Rank Math.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘website not working properly’ is closed to new replies.