WordPress caught an error with one of your plugins, Rank Math SEO. - Support

Resolved Wesley Simpson
4 years, 9 months ago

Rank Math free
WordPress caught an error with one of your plugins, Rank Math SEO.

Looks like it’s a problem with Rank Math and Flothemes – I’ve checked debugger and some variable about “add_subpages” is giving that error.

n this case, WordPress caught an error with one of your plugins, Rank Math SEO.

First, visit your website (https://wessimpson-weddings.com/) and check for any visible issues. Next, visit the page where the error was caught (https://wessimpson-weddings.com/wp-admin/admin.php?page=rank-math-seo-analysis&doing_wp_cron=1579129042.9326050281524658203125) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://wessimpson-weddings.com/wp-login.php?action=enter_recovery_mode&rm_token=zbub7ZM6QUxK1BSINXUeKh&rm_key=qfb6KGqTKRltqftnhlg24f
- This topic was modified 4 years, 9 months ago by Wesley Simpson.

Viewing 3 replies - 1 through 3 (of 3 total)

Michael Davis
4 years, 9 months ago

Rank Math pro

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Could you please share a copy of the errors reported so that we can be able to help further?

It would also help if you could edit the first post on this ticket and include WP logins to your dev site in the designated Sensitive Data section so that we can perform some tests.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Wesley Simpson
4 years, 9 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Todd
4 years, 9 months ago

Rank Math free

Hi Wesley,

Please head over to WordPress Dashboard > Rank Math > Status & Tools > Tools > Clear SEO Analysis data.

Hit the button once.

That should fix the issue.

We did it for you and the error is gone.

If you encounter this screen, please help us with a screenshot and steps to take to replicate the issue.

Thank you.

RankBot
4 years, 8 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘WordPress caught an error with one of your plugins, Rank Math SEO.’ is closed to new replies.