WordPress caught an error with one of your plugins, Rank Math SEO.

#27403
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share a copy of the errors reported so that we can be able to help further?

    It would also help if you could edit the first post on this ticket and include WP logins to your dev site in the designated Sensitive Data section so that we can perform some tests.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi Wesley,

    Please head over to WordPress Dashboard > Rank Math > Status & Tools > Tools > Clear SEO Analysis data.

    Hit the button once.

    That should fix the issue.

    We did it for you and the error is gone.

    If you encounter this screen, please help us with a screenshot and steps to take to replicate the issue.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘WordPress caught an error with one of your plugins, Rank Math SEO.’ is closed to new replies.