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Hi, i chnaged the slug on a category page in woocommerce, rank math flagged that it had auto created a redirection to the new URL, however it redirects to the homepage and not the url? i have now even deleted the entire redirect list and it still redirects to the homepage, i have also disabled rank math and the redirection is still in place. I have no idea where this redirection is? any help would be great.
The old URL was https://wbstoves.co.uk/fireside-accessories
The new URL is https://wbstoves.co.uk/companion-sets-for-fireseven if i add the redirection back with rank math it still redirects to the homepage, i have also tried just saving the permalink settings to see if that resolved it
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
The ticket ‘redirection’ is closed to new replies.