error in sitemap

#273015
  • Resolved manoj chauhan

    4 years, 4 months ago

    Rank Math free

    If facing this issue in the search console.

    Sitemap can be read, but has errors
    Invalid URL
    1 instance
    This is not a valid URL. Please correct it and resubmit.
    Examples
    URL:
    Line 4
    Parent tag:
    url
    Tag:
    loc

    My website url: http://www.cominggames.com

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    4 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I checked the sitemap, it is working fine.

    Can you please make sure that you are submitting the correct URL?

    The sitemap is accessible at https://cominggames.com/sitemap_index.xml.

    If you are submitting the correct URL and still seeing this error, please follow these steps:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, remove the sitemap from the Search Console and add sitemap_index.xml again.

    That should fix the issue. Please let me know if that does not. We are here to assist.

    manoj chauhan

    4 years, 4 months ago

    Rank Math free

    tried everything error is still there.

    Jaideep Asrani

    4 years, 4 months ago

    Hello,

    I can check that there is an empty URL field in your sitemap.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘error in sitemap’ is closed to new replies.