keywords and wordfence = works only for admin! HELP

#272827
  • Resolved Andrew Bistak

    3 years, 5 months ago

    Rank Math free

    Hi Support,

    Rank Math is not saving focus keywords for all users except admin. I know it’s wordfence that is the problem because when it is in learning mode which in essence disables all security, it works.

    I tried to put in the query – ?_locale=user in wordfence firewall for;

    wp-json/rankmath/v1/updateMeta
    wp-json/rankmath/v1/updateSchemas
    wp-json/rankmath/v1/updateRedirection

    However it doesn’t work, however the above file paths don’t exist on my server?

    HELP! 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat

    3 years, 5 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    However it doesn’t work, however the above file paths don’t exist on my server?

    Assuming you accessed these URLs directly and got the 404 response, it is normal to get that response and that doesn’t mean that the route doesn’t exist.

    Please whitelist the routes, without the query part, and after clearing the website’s cache, see if the issue is fixed.
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    Please let us know how that goes.

    Thank you.

    Andrew Bistak

    3 years, 5 months ago

    Rank Math free

    Hi there,

    In my wordpress directory, the following paths do not exist;

    wp-json/rankmath/v1/updateMeta
    wp-json/rankmath/v1/updateSchemas
    wp-json/rankmath/v1/updateRedirection

    Is this some “virtual” structure for Rankmath?

    The second question is, when I re-add the following to wordpress;

    wp-json/rankmath/v1/updateMeta
    wp-json/rankmath/v1/updateSchemas
    wp-json/rankmath/v1/updateRedirection

    do I still select “Query String” but leave the Param blank?

    cheers,
    Andrew

    Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    The REST routes are added to the WordPress directory.

    You need to add the Param name as ?_locale=user.

    Here is a guide for your reference:
    https://rankmath.com/kb/whitelist-rank-math-in-wordfence/#num-2-add-allowlisted-urls

    I hope this helps. Looking forward to helping you.

    Andrew Bistak

    3 years, 5 months ago

    Rank Math free

    Hi there,

    no luck with those settings and I don’t want to put wordpress in learning mode as the site is not protected then.

    Not sure why this changed several versions ago when it worked for all users 🙁

    thanks,
    Andrew

    Prabhat

    3 years, 5 months ago

    Rank Math agency

    Hello,

    As it is working for the admin user, this implies that the updateMeta route does exist.

    However, we might need to take a closer look at the issue. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘keywords and wordfence = works only for admin! HELP’ is closed to new replies.