Strip Category Base

#270753
  • Resolved tomshisupermover
    Rank Math free

    The link in the navigation bar of my website is abnormal. When I click on the link, it will jump to the incorrect page.

    Tried checking and the issue is because of the Rankmath Link settings.

    After disabling the Strip Category Base option and clear the cache, it seems working well.

    But this function can help me shorten the URL, I just want to know how to fix this bug?

Viewing 10 replies - 1 through 10 (of 10 total)
  • https://www.foksywatch.com/moq-50pcs/

    this page, one of the wrong pages.

    when i closed the “Strip Category Base”, it’s become good.

    when i closed the “404 monitor”, it’s become good, too

    you plugin’s bug, the two functions(Strip Category Base and 404 monitor)can not work together!

    now, sometimes, my website show me 404 page, but i already closed the Strip Category Base and 404 monitor and 301 functions

    I have checked many times, and I have cleaned up the cache many times. I have completely turned off those 3 functions. There is still no response to the bug. It just happens occasionally. Sometimes the page can be loaded correctly, sometimes it can’t. Load the page correctly.

    When I disable the rankmath plugin, all category pages and product detail pages show 404

    I have used it well before, and it hasn’t happened. It’s just the problem that I discovered last month. I have contacted my theme developer, and we currently think it’s a problem with your plug-in.

    You can find the navigation bar on any of my pages, and then the product category page above, any one has problems, sometimes it is good, but sometimes it will appear 404, it is irregular, it is very difficult on my computer Frequent occurrences. I have tried to clear all caches, then change vpn, and then change the browser. It is no use. You only need to refresh more or reopen it, and it will have problems. Change to other links, don’t always Click the same link,

    I can see that the url after the page is loaded is correct, but 404 is displayed. Why is 404 displayed when the url is correct?

    The most frequent errors on this page:
    https://www.foksywatch.com/moq-50pcs/

    My colleague sees these errors very frequently, and many customers are responding, otherwise I would not know this error. If you check too many times without errors, try to use the guest mode, there is no browser cache, because of these errors There is a certain degree of randomness, but they must exist.

    When I disabled the “Remove base” and “Remove parent slugs” functions of woocommerce, and then only turned on the “Remove category base” function, the 404 page problem still appeared, and it was still random.

    I have reopened 301 and 404monitor now. Could you please see this post, log in to the background to help me see why, thank you

    Nigel
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it looks like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Once you have determined what is causing the conflict, please let us know so we can investigate further and provide a solution.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Strip Category Base’ is closed to new replies.