Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a different credit card instead.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
Looking forward to helping you.
I tried 2 cards, paypal and amazon, the error comes up before it even tries to process the payment. It’s not an issue with my payment method. Paypal or amazon don’t even open up to complete payment, the error come up as soon as I click on place order.
Hello,
It seems that your account is already upgraded to the PRO version. You’ll also notice that the PRO badge is already showing on your account details.
You can now download the Rank Math PRO plugin from your account. Here’s a link for more information:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
