sitemap

#268747
  • Resolved Irina Ryazantseva
    Rank Math free

    Hi, i have this issue on Google Search Console:

    Sitemap could not be read
    General HTTP error
    1 instance
    We encountered an error while trying to access your Sitemap. Please ensure that your Sitemap follows our guidelines and can be accessed at the location you provided, and then resubmit.
    Examples
    HTTP Error:
    404

    What can i do?
    Thank you
    Iryna

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please share your sitemap URL to check. You can add it in the sensitive data section.

    For initial troubleshooting, please make sure that your sitemap is not getting cached. Please follow these steps:

    1. Ensure you’re using the latest version of your plugins/theme including Rank Math.

    2. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/xXXhDt

    3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once your sitemap is already working, remove all the sitemaps submitted and resubmit your main sitemap only /sitemap_index.xml and give Google some time to recrawl your site.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘sitemap’ is closed to new replies.