Fatal error: Cannot use RankMath\Helper as Helper when using Gutenberg Editor

#26804
  • Resolved Eins MY

    4 years, 9 months ago

    Rank Math free

    Fatal error: Cannot use RankMath\Helper as Helper because the name is already in use in /srv/users/serverpilot/apps/einzplus/public/wp-content/plugins/rank-math/includes/rest/class-post.php on line 19
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    —————

    Please help. I cant write any new post using Gutenberg as I keep getting error prompt. I already tried to flush Analysis tools but also get error.

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I cannot reproduce this error on your site, adding new posts works flawlessly.
    Could please test this out from an incognito window or from a different browser to rule out caching issues?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Fatal error: Cannot use RankMath\Helper as Helper when using Gutenberg Editor’ is closed to new replies.