Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have just tested this issue with the same plugin configuration but I cannot replicate any errors when clicking edit on the link field.
Could you please perform a hard refresh on your browser to clear any cached JS and let us know if this issue is still reported?
Looking forward to helping you. Thank you.
Hi Michael,
Yes, the issue still remains.
Do you need access to the back-end?
Hello,
Thanks for getting back to us.
Yes some access would really be helpful. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
It looks like the ACF module is not playing nicely with your configuration. I have raised this problem with our dev team for closer investigation and we will be getting back to you in a short while.
Looking forward to helping you. Thank you.
Hello,
I couldn’t reproduce this issue on my setup even after importing data from your site. Can you please add your site’s FTP access in the Sensitive Data Section?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The FTP details are not working for me. I am getting Connection Timed out error. Are there any IP restrictions? If not, can you share the port ID too, I tried with 21 & 22 port but that didn’t work either.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for letting us know this issue. The Taxonomy field in the ACF analysis module in Rank Math is using Lodash’s deprecated pluck function which is causing the problem. I’ve forwarded this issue to our Development team, they will fix this issue in the upcoming update
For now, to fix the issue on your site I’ve updated the /public_html/wp-content/plugins/seo-by-rank-math/assets/admin/js/acf-analysis.js file. The Content analysis is now working fine on all the pages. Can you please confirm?
Thank you.
Hello,
We are so glad to be of help.
We are always here if you need us in the future.
Hey, if it isn’t too much to ask for – would you mind leaving us a review here?
https://s.rankmath.com/reviewrm
It only takes a couple of minutes but helps us tremendously.
It would mean so much to us.
Thank you.
