Get AI SEO for FREE.

Unable to save SEO metadata

#267611

Resolved Raju Pp
3 years, 2 months ago

Rank Math pro

Hi,
I have seen several support threads as well as documents (like this https://rankmath.com/kb/meta-data-not-saving/) on this issue. But I’m unable to fix it.

I see this error on js console – https://markuphero.com/share/sKDAhz3Q8HtatNM2v1at

I have tried disabling Cloudflare completely and the website host says no requests are being blocked from their side either. This is happening since last week or so and I can’t point out to anything that has changed in my setup.

Please help

Viewing 3 replies - 1 through 3 (of 3 total)

Jaideep Asrani
3 years, 2 months ago

Hello,

Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

The ‘updateMeta’ route is throwing a 404 error on your site.

I can check that you have several URL rewriting rules in the .htaccess file, which might rewrite the path of the Rank Math routes.

Could you please grab the default .htaccess file from here and re-check it?

Do let us know how it goes.

Looking forward to helping you.

Thank you.

Raju Pp
3 years, 2 months ago

Rank Math pro

Thank you so much. This fixed the issue. You guys rock!

Jeremy
3 years, 2 months ago

Hello,

We are super happy that this resolved your issue.

If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.