analytics

#265839
  • Resolved Joanna Agopoglu

    4 years, 6 months ago

    Rank Math free

    Hello, I’ve connected my Google Analytics and Google Search Console.
    Then I installed the RankMath plugin.
    In the WordPress dashboard, when I go to Rankmath > General Settings > Analytics. I have my website name in the Search Console part. Then I fill in the Analytics part with Account, Property and View from dropdown menu (note I to have my Account and Property in the dropdown menu, so I assume something is working).
    I click on Save Changes, and I have a message it took my Changes into account.
    But when I go check the Analytics part (with Account/Property/View) again, it doesn’t have the Account/Propery/View saved to what I chose. In fact, I have to choose them again from the dropdown menu. So I don’t know if the changes are really taken into account or not.
    Shouldn’t my changes by saved and visible in the Analytics part? Is it normal it goes back to blank as soon as I hit Save Changes?
    Thanks for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    4 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Are you using Firefox or Safari to save the Analytics settings?

    If yes, can you please try saving the Analytics settings in Chrome and reconfigure the settings?

    Let us know if the issue persists in Chrome.

    We are here to help you.

    Joanna Agopoglu

    4 years, 6 months ago

    Rank Math free

    Hello Anas,
    it worked in Chrome!
    Thank you very much for your help 🙂

    Anas

    4 years, 6 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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