My rank is not a green analytics light - Support

Resolved Tech News
4 years, 6 months ago

Rank Math free

I do not know why my analytical rank is not green because of its analytics

my web site : https://poodrineh.com

And I can not choose in the general settings section of the rank of the analytical analytics panel
please help me

Viewing 8 replies - 1 through 8 (of 8 total)

Anas

Rank Math business

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

If the Analytics property is not appearing in the dropdown, please make sure that you are using the Universal Analytics property:
https://rankmath.com/kb/using-ga4/

If you are using the Univeral Analytics property but the settings are not getting saved, please try saving the Analytics settings in Incognito mode in Chrome and reconfigure the settings.

Once the Analytics settings are saved, the indicator will turn green.

Let us know if the issue persists.

We are here to help you.

Tech News

4 years, 6 months ago

Rank Math free

please try saving the Analytics settings in Incognito mode in Chrome and reconfigure the settings.
I did not understand this
– my analytics in both active modes, both universal, but I did everything, I was confused not to recognize again.

Abdullah Al Noman Prince

4 years, 6 months ago

Rank Math business

Hello,

Thank you for getting in touch with us.

Incognito Mode is your Chrome Browser’s another browsing environment where there is no cache data that may show any preloaded data. So for debugging issues, it is suggested to use Incognito Mode. Click on the three dots on the upper right side of your Chrome Browser and then click on the New Incognito Window.

Please refer to my screenshot: https://i.rankmath.com/lT3M66

Looking forward to helping you.

Thank you.

Tech News

4 years, 6 months ago

Rank Math free


### rank-math ###

version: 1.0.72
pro_version: 2.16.0
database_version: 1
plugin_plan: Free
active_modules: link-counter, seo-analysis, sitemap, rich-snippet, local-seo, role-manager, image-seo, redirections, amp, 404-monitor, analytics
refresh_token: The token is available.
permissions:
Analysis: Given
Search Console: Given
Google Adsense: Given
rank_math_404_logs: Created
rank_math_redirections: Created
rank_math_redirections_cache: Created
rank_math_internal_links: Created
rank_math_internal_meta: Created
rank_math_analytics_gsc: None.
rank_math_analytics_objects: Created
rank_math_analytics_ga: None.
rank_math_analytics_adsense: None.
rank_math_analytics_keyword_manager: Created

### wp-core ###

version: 5.8.1
site_language: fa_IR
user_language: fa_IR
timezone: Asia / Tehran
permalink: /% postname% /
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 3
dotorg_communication: true

### wp-dropins (3) ###

advanced-cache.php: true
db.php: true
object-cache.php: true

### wp-active-theme ###

name: Astra (astra)
version: 3.7.2 (latest version: 3.7.3)
author: Brainstorm Force
author_website: (undefined)
parent_theme: none
theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh- widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, widgets, menus
theme_path: / home / poodrineh / public_html / wp-content / themes / astra
auto_update: Disabled

### wp-plugins-active (17) ###

Chaty: version: 2.8.2, author: Premio, Auto Update is disabled
Classic Editor: version: 1.6.2, author: WordPress Contributors, Automatic Update is disabled
Custom Fonts: version: 1.3.3, author: Brainstorm Force, Automatic Update is disabled
Elementor: version: 3.4.4, author: Elementor.com, Automatic Update is disabled
Elementor Pro: version: 3.4.1, author: Elementor.com, Automatic Update is disabled
Elfsight Instagram Feed CC: version: 4.0.2, author: Elfsight, auto-update is disabled
Rank Math SEO: version: 1.0.72, author: Rank Math, Update is enabled
Rank Math SEO PRO: version: 2.16.0, author: Rank Math, Automatic Update is disabled
Search & Replace: version: 3.2.1, author: Inpsyde GmbH, Automatic Update is disabled
Ultimate Addons for Elementor: version: 1.28.0, author: Brainstorm Force (latest version: 1.34.1), Auto Update is disabled
W3 Total Cache: version: 2.1.8, author: BoldGrid, Automatic Update is disabled
WP-Optimize Premium - Clean, Compress, Cache: version: 3.0.19, author: David Anderson, Ruhani Rabin, Team Updraft, auto-update disabled
WPML Multilingual CMS: version: 4.3.6, author: OnTheGoSystems, Automatic Update is disabled
WPML String Translation: version: 3.0.6, author: OnTheGoSystems, auto-update disabled
WP Statistics: version: 13.1.1, author: VeronaLabs, Automatic Update is disabled
Yoast Duplicate Post: version: 4.1.2, author: Enrico Battocchi & Team Yoast, auto-update disabled
Rastchin License Management: version: 1.3.2, author: RTL-Theme, Update enabled

### wp-server ###

server_architecture: Linux 3.10.0-1160.36.2.el7.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.4.23 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 600
memory_limit: 1024M
max_input_time: 300
upload_max_filesize: 1024M
php_post_max_size: 1024M
curl_version: 7.79.0 OpenSSL / 1.1.1l
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.3.31-MariaDB
client_version: mysqlnd 7.4.23

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: / home / poodrineh / public_html / wp-content
WP_PLUGIN_DIR: / home / poodrineh / public_html / wp-content / plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

Tech News

4 years, 6 months ago

Rank Math free

If possible, send me the configuration steps to solve this problem according to the system report that I sent to you.
Thank you for your prompt reply

Prabhat

4 years, 6 months ago

Rank Math agency

Hello,

As you’re having issues with saving the settings, could you please confirm if you tried to save the analytics settings in the Google Chrome browser as suggested by my colleague?

If yes, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.
Sensitive Data Section

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Tech News

4 years, 6 months ago

Rank Math free

https://poodrineh.com/wp-admin/?wtlwp_token=8623057e59c9014e0f82e28e12b20a377d3efeb6c9897b008451207abc53641a362af8c0c8c5eba79a9922069a4f6eb4df9370000710b2b769426b59270ef929

Your service, check the settings, see if I configured it correctly?
If necessary, tell me the details of my Google account

Miguel

4 years, 6 months ago

Hello,

It seems like you are trying to use the PRO plugin with a Free subscription. Could you please share with us the email address you used to make this purchase?

Plus, appears that there’s no verified property on Google Search Console associated with the email address you used to connect your Google Services in our plugin.

Please make sure that you verify the correct property on Google Search Console. In this case, it would be the HTTPS protocol and without www in the URL.

Hope this helps clarify your doubts.

Don’t hesitate to get in touch if you have any other questions.

RankBot

4 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘My rank is not a green analytics light’ is closed to new replies.