Twitter cards showing wrong image

#263687
Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the affected URL and the image URL that is not showing to check? You can add them in the sensitive data section
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Meanwhile, you can check this link for more information and troubleshooting steps:
    https://rankmath.com/kb/open-graph-image-not-displaying/#num-3-why-the-open-graph-social-preview-image-isnt-appearing

    Looking forward to helping you.

    Thank you.

    Vince Mat

    3 years, 5 months ago

    Rank Math free

    Website link https://codebytes.co.za

    Jeremy

    3 years, 5 months ago

    Hello,

    I tested your Twitter image and it seems it shows the image you have currently set in your Twitter card. Please refer to my screenshot here: https://i.rankmath.com/wcjQMr

    Could you please clear your website cache and try again?

    Also, for your image to be displayed correctly, you may need to submit the recommended size, for example, a 1200×628 pixel image would be a great choice.

    Looking forward to helping you with this one.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Twitter cards showing wrong image’ is closed to new replies.