Rank Tracker not working properly

#262611
  • Resolved Aggelos Bolovinos
    Rank Math free

    Cannot add a keyword to the rank tracker by adding it manually.
    The Auto Add Focus Keywords though is working normally.
    I cannot understand what is the problem.
    Already tried it on different days, browsers etc.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Tammy
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please try reconnecting your website to your account using this link as a first step in troubleshooting?
    https://rankmath.com/kb/website-not-shown-in-account/

    After that, clean the cache on your website and see if the keywords are already visible.

    I hope that helps.

    Thank you, and looking forward to your update.

    Hello,

    Please note that the Rank Tracker is a feature exclusively available in the PRO subscription and your account shows the Free subscription.

    Could you please confirm the email address used to make the purchase?

    Looking forward to hearing back from you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Tracker not working properly’ is closed to new replies.