Authors are unable to update / add Title, desc, keywords.

#262161
  • Resolved Zubair

    4 years, 6 months ago

    Rank Math free

    This issue just caused recently. The authors (WordPress role) are not able to add, update or save their titles, meta description, and Focused keywords. Either the administrator has to update it or wordfence plugin is required to be disabled for that time. How can I make these plugin work simultaneously? Moreover, I have already Allowlisted updateMeta, updateSchemas, and updateRedirection URLs in wordfence.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Ankit

    4 years, 6 months ago

    Rank Math business

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    You you can whitelist the file using WordFence in Learning Mode.

    You can learn more about here:
    https://rankmath.com/kb/meta-data-not-saving/

    That should resolve your issue.

    Please do not hesitate to let us know if you need our assistance with anything else.

    Zubair

    4 years, 6 months ago

    Rank Math free

    I got it, thank you. Is it safe to disable the WAF-Rule-233 in wordfence which is actually causing problem for non-admin users?

    Nigel

    4 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for the additional information on WAF-rule-233.

    Please ensure you have the latest version of Rank Math, Wordfence and all other WordPress plugins installed. If the issue persists after updating everything, then you can safely disable the WAF-Rule-233.

    Let us know if you have questions. We are here to help.

    Zubair

    4 years, 6 months ago

    Rank Math free

    Although disabling WAF-rule-233 did resolve the problem. But I felt its bit unsafe, so in WordFence tools option in WordPress, I have explicitly ‘Added Param to Firewall Allowlist” for enabling the author to edit and save changes in Rank Math SEO. Thank you so much for your help and time.

    Azib Yaqoob

    4 years, 6 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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