keyword not updating

#261784
  • Resolved Danny
    Rank Math free

    Hello,
    I duplicate a product, then edit the keyword and click update. the keyword go back to the old keywords, tried many thing such as cleaning the cache, still don’t work. do you know how to fix this?

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  • Tammy
    Rank Math business

    Hello,

    Thank you for contacting Rank Math today, and we apologize for any inconvenience this may have caused.

    Please check if you are using a Firewall, as there are chances that it will prevent saving the data. You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    I hope this helps. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘keyword not updating’ is closed to new replies.