Error undefined In Instant Indexing

#258617
  • Resolved Tech TV

    4 years, 6 months ago

    Rank Math free

    I have been using this fast indexing for the past 4 months and I have no issue but recently I uninstall all my plugin and reinstall it back but any time I try to send my URL to API it always brings an error undefined I contact my hosting company they said nothing is wrong with my website that I should contact the plugin vendor for support on this

    3:43:11 PM update: https://flezyartmedia.com.ng/
    {
    “readyState”: 4,
    “responseText”: “<p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p>”,
    “status”: 500,
    “statusText”: “error”
    }
    ——————————————————–

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    4 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Error 500 is a server error. Could you please get in touch with your host and seek their help in checking the kind of errors that are reported on your website’s error log?

    Meanwhile, I’ll suggest you reconfigure the Instant Indexing API by following each step in this guide, it is possible that you missed a step or incorrectly chose some option: https://rankmath.com/blog/google-indexing-api/

    This is a tried and tested method and we are certain these instructions work.

    I hope this helps.

    Thank you, and looking forward to your update.

    Matthew Giannelis

    4 years, 6 months ago

    Rank Math free

    I am having exactly the same issue

    I have been using for 4 months now. And since an uopdate this has stopped working.

    I have reinstalled correctly and even tried creating a new jason ect ect

    This just stopped working after the last update. Error undefided.

    I am not accepting the answer that was given in regards to this being a SERVER ERROR. Its not a server error. Its not a server issue. There is nothing being blocked. The IP is allowed.

    Now. This stopped working after running updates! The rankmath update!

    Again. I have done a full reinstall. Cleared caches.

    Lets see some troubleshooting here. Its not a server error.

    Jeremy

    4 years, 6 months ago

    Hello @matthewgiannelis,

    Thank you for reaching out to us. It seems you have already created a ticket for your related issue, I have replied to your ticket.

    Looking forward to helping you there.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Error undefined In Instant Indexing’ is closed to new replies.