Add missing alt atributes not working

#256996
  • Resolved Jakub Rezníček

    4 years, 6 months ago

    Rank Math free

    Hey there,

    first of all, I really admire the work you’ve done so far on RankMath. I’ve switched almost all my websites to RM from the competition.

    But I have one small problem. I am trying to generate alt tags for my woocommerce website, but when I check the DOM, there are no alt tags present. I’ve tried various templates but was unsuccessful.

    My website is in maintenance mode, so I will provide you with the login credentials to WP in order to check it out.

    Thanks for your help, it is very much appreciated.

    Have a great day.

    Jakub.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat

    4 years, 6 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    I tried to login into your website’s admin area but the access was blocked upon accessing the login page.

    Here’s a screenshot: https://i.rankmath.com/ADPO82

    Please verify the situation and let us know so that we can investigate further.

    Looking forward to helping you.

    Thank you.

    Jakub Rezníček

    4 years, 6 months ago

    Rank Math free

    Hello,

    I am very sorry for the inconvenience.

    I’ve disabled GeoIP protection.

    Please give it another go. Hope it works.

    Thank you.

    Reinelle

    4 years, 6 months ago

    Hello,

    Thank you for lifting the Geo-restrictions on your site.

    I’ve checked your site, but I’m unable to replicate the issue. Please check the screencast in the sensitive data section. I’ve created a private post and the ALT is adding correctly in the image.

    Could you please share any affected URL to investigate further?

    Looking forward to helping you.

    Thank you.

    Jakub Rezníček

    4 years, 6 months ago

    Rank Math free

    Hello,

    sorry for the delayed reply. I have had an awful lot on my plate lately. 🙂

    The test post, that you made works indeed, but my main focus is to add missing alt tags to product pages, such as: https://icat.sk/product/saty-lauren/

    Thank you and have a nice day.

    Nigel

    4 years, 6 months ago

    Rank Math business

    Hello,

    Automatic alt attributes are turned on but do not seem to be working. I verified this by navigating to WordPress Dashboard > Rank Math > General Settings > Images where I found the “Add Missing Alt Attributes” setting turned on. However, alt attributes are still not being automatically added.

    There may be a plugin conflict. to check this please update all plugins, and your theme. Once everything is up-to-date, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Add missing alt atributes not working’ is closed to new replies.