Console tab does not work after uploading JSON file

#256731
  • Resolved Toomas Kaupmees

    3 years, 3 months ago

    Rank Math free

    Hey,

    I have followed all instructions correctly according to the guide https://rankmath.com/blog/google-indexing-api/ and downloaded my JSON API key.

    When i upload it to the JSON file page and click on save changes and then go to “Console” tab it simply says that i need to go to “setting” to configure rank math plugin.

    What settings? I do not have any settings button in Rank Math menu in my WP. Also Istant Indexing is allowed in rank math general settings.

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  • Tammy

    3 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math today, and we apologize for any inconvenience this may have caused.

    Please head back to the settings tab and make sure you have saved the settings correctly then clear cache and refresh the page. If the settings are saved then head to the console tab again.

    If the issue persists, We would request you to go through the steps once again. Please make sure you follow the instructions once again and religiously. Try to add the service account properly and cross check the settings. https://rankmath.com/blog/google-indexing-api/

    This is a tried and tested method and we are certain these instructions work. They have worked for 1000s of users so it has to be an issue with your setup. It is possible that you missed a step or incorrectly chose some option.

    I hope this information is helpful, and please do not hesitate to contact us if you require any additional support.

    Thank you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Console tab does not work after uploading JSON file’ is closed to new replies.