Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
Looking forward to helping you.
Hi Tammy,
Thank you,
All these are ok,
I used to made International payement with my Paypal account and Credit card number, no problem with this.
I think there is something whrong with my profil account ! i can’t add my country and my compagny information !
Best regards.
Lahcen DESDES.
Hello,
It seems like you were able to make the payment as the PRO subscription badge is already attached to your profile. https://i.rankmath.com/Sp4tjL
We highly recommend going through the following guides to set up the plugins completely and correctly:
Rank Math: https://youtu.be/dTvZuMRzW4w
Rank Math PRO: https://youtu.be/nCDe67K_3rA
If there’s anything else that we can assist you with, please let us know.
Thank you.
Hello,
Yes, I just changed the email adress to my Paypal email adress and it’s worked.
Thnak you.
Lahcen DESDES.
Hello,
We’re glad that you got that sorted.
If you have another question in the future, please feel free to reach out, and it will be our pleasure to assist you again.
Thank you.
