wp-admin stop working if rankmath plugin is enabled

#253633
  • Resolved Ahmad Darwish

    4 years, 6 months ago

    Rank Math free

    wp-admin stop working if rankmath plugin is enabled, below is nginx error:

    93310#0: *13701 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to undefined function /seo-by-rank-math/includes/modules/robots-txt/class-robots-txt.php:102
    Stack trace:
    #0 /seo-by-rank-math/includes/modules/robots-txt/options.php(14): RankMathRobots_Txt::get_robots_data()
    #1 /seo-by-rank-math/includes/admin/class-options.php(168): include(‘/var/www/vhosts…’)
    #2 /class-wp-hook.php(303): RankMathAdminOptions->register_option_page()
    #3 wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #4 wp-includes/plugin.php(470): WP_Hook->do_action()
    #5 /seo-by-rank-math/vendor/cmb2/cmb2/bootstrap.php(26): do_action()
    #6 /httpd” while reading response header from upstream

Viewing 1 replies (of 1 total)
  • Reinelle

    4 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    We have already identified this issue as a bug with our previous version v1.0.71. However, we have released a quick update v1.0.71.1 you can download that has already a fix for this.

    Let us know if the issue still persists upon installing the latest version.

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘wp-admin stop working if rankmath plugin is enabled’ is closed to new replies.