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Hello, I had to deactivate your plugin which we LOVE.
It’s causing a critical error with the latest update with Rey Core Theme.
I do have a picture of the error message but not sure how to upload that here.
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you try disabling and enabling your Rank Math plugin again? See if the fatal error goes away.
Also, you may try reinstalling the plugin.
Note that re-installing the Rank Math plugin will not delete your settings data.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
The ticket ‘Rank Math SEO free causing critical error with latest Rey Core Theme update’ is closed to new replies.