-
Hi, It says that my Google Analytics is connected properly but the Rank Math Analytics shows only zero values which makes me think it is not connected properly. How do I fix this?
-
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please reconnect the Analytics account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Analytics settings:
Once you reconnect and configure the Analytics settings, the data fetch should start automatically.
Let us know if the data is not fetched.
We are here to help you.
Hello,
If you have already installed the tracking code manually or with any other plugin, you do not need to enable the Install Analytics code option also there is no need to run the cron job that you mentioned.
We might need to take a closer look at the settings.
Please share a screenshot of the past 30 days of your Google Search Console and the organic traffic in Google Analytics. You can share the screenshots using https://imgbb.com/
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘values are zero’ is closed to new replies.